Shipping policy

📦 Order Processing

Orders are processed within 1–2 business days.

Please note:

Orders placed on weekends or holidays will be processed the next business day
You will receive a confirmation email once your order has been shipped
🚀 Shipping Time (U.S.)

Standard Shipping: 3–7 business days

Additional notes:

Orders placed before 2:00 PM PST (Mon–Fri) are usually shipped the same day
Orders placed after 2:00 PM PST will ship the next business day
🌴 Remote Regions
Alaska & Hawaii: shipped via UPS Ground (longer delivery time may apply)
Puerto Rico: we currently do not ship to this region
📩 Tracking Your Order

Once your order ships, you will receive an email with your tracking number.

You can track your package at any time via the carrier link provided.

🎁 Free Shipping

We offer free standard shipping on orders over $20 (before tax).

Please note:

Free shipping does not apply to Alaska & Hawaii orders
⚠️ Lost or Delayed Packages

If your order appears delayed or missing, please contact us at:

📩 hello@chioturebeauty.com